We at Cleaner Floors Boise want to make sure that you are ready when we show up for your carpet or tile cleaning. This will give you answers to many of the questions that you may have.
First of all we want to thank you for picking us to complete your cleaning here in the Boise area and you will be happy after it is done.
There are a few things that we recommend that homeowners do before we come out. By you doing these things that we ask just sets you up for the best experience possible.
Pre Cleaning Actions-
1) Remove any breakable items from the rooms that will be cleaned. We want to make sure that your personal belongings don't get broken in the process. Anything that is left in the rooms will be cleaned around.
2) If you have any children or pets, we just ask for them to be out of the service area while we are there. This is for there safety. The last thing we want if for them to be injured.
3) Please vacuum the area that will be cleaned.
That's it! very simple.
Now let's get on to giving you some answers to some frequently asked questions...
Pre Cleaning Questions- (and answers)
How long does it take for you to clean my carpets?
As you may already know, it depends on how large of an area we are working with and we may need to spend a little more time in some areas if there are some tougher stains. Overall we can clean an average 4 bedroom home in about 2.5 hours give or take.
How long does it take for my carpets to dry?
This is by far one of the most ask and there is not an exact answer because of a few key factors. The more airflow, warmer temperatures, and type of carpet defiantly play a roll in drying your carpet faster. In a general sense, your carpet should be completely dry back to normal with in 24 hours. In the warmer months with good airflow it shouldn't take longer than 8-12 hours and in the colder months with little to no airflow it shouldn't take longer than 24 hours.
What if I need to reschedule my cleaning?
Just let us know as soon as you can so we can try to fill your spot and we will get you all set up on a different date and time.
What if I'm not happy with my service?
If for any reason that you are not completely satisfied with the service we provided just give us a call and together we will come up with a plan to make it right.
Well, there you have it! If you have any other question that we did not answer please feel free to give us a call at any time or you can shoot us an email too!